Orders may be canceled within 5 days from the time of order for a full refund, after that, a 20% cancellation fee will apply until the order has begun manufacturing at which point we cannot cancel the order.
Custom Fabrication, Group Buys and Closeout Items
All sales are final once your payment is received and we cannot cancel the order for Group buys, custom fabrication and closeout items.
How to cancel an order?
All cancellation requests must be made through email: firstname.lastname@example.org
Please note we cannot cancel an order via the phone, this is done to keep a paper trail of your order.